In the world of large-scale events, cutting-edge technology is often marketed as the ultimate solution for security and operational efficiency. From AI-driven surveillance to advanced screening devices, it’s easy to believe that better technology automatically leads to better results. But here’s the hard truth: it’s not the technology itself that makes an event successful—it’s the team operationalizing the technology.
At Ingressotek, we’ve seen this firsthand. Security technologies, no matter how advanced, are only as effective as the experience and strategy behind their deployment. That’s why operational expertise and real-world experience are what truly determine an event’s safety and efficiency.
Technology Alone Won’t Save You
There’s a common misconception: “If we have the latest security technology, we’re covered.” The reality is far different:
•Technology can significantly improve security operations—but only when deployed with an operational strategy that makes it effective for the problem it is designed to solve.
•Weapons detection systems don’t catch threats—a well-designed concept of operations (CONOP) does. When the latest technologies entered the marketplace, our team developed the CONOP that removed decision-making from security guards and optimized the technology’s effectiveness—even when it contradicted the manufacturer’s recommendations.
•Testing and red-teaming matter. Our team rigorously tested and red-teamed our CONOP across multiple events to ensure human error was minimized and our clients could trust the technology.
•Without proper calibration, threat identification skills, and situational awareness, security devices can fail—either by missing dangerous items or generating excessive false alarms.
•AI-powered surveillance requires human oversight. Facial authentication and crowd analytics provide valuable insights, but they still need trained professionals to interpret data and respond effectively.
In every case, technology alone is not the solution—it must be operationalized through human expertise.
The Key to Operationalizing Technology: Training & Expertise
So, how do we ensure that security technology actually works in real-world event settings? It comes down to expert planning, training, procedures, and continuous improvement.
1. Understanding the Deployment
Utilizing the right technologies requires a deep understanding of the event and how each tool will be deployed.
2. Investing in Professional Training
Technology providers often sell hardware and software without ensuring end-users are adequately trained. That’s a massive gap in security strategy. At Ingressotek, we don’t just provide technology—we provide highly skilled event operators who teach teams how to operate security tools effectively in real-world conditions.
3. Standardizing Operational Procedures
Even the best-trained individual needs a clear framework to operate within. Consistency in how security personnel use technology across different venues is crucial. That’s why Ingressotek helps clients implement standardized operating procedures (SOPs) to ensure every event runs smoothly and securely.
4. Continuously Evaluating & Adapting
Technology evolves, and so do security threats. Continuous assessment and adaptation are necessary to keep up with emerging risks. At Ingressotek, we conduct post-event evaluations to analyze what worked, what didn’t, and how both technology and human operations can improve for future events.
The Bottom Line: People First, Technology Second
Event organizers can invest in the most advanced security technology available, but without proper planning, training, and operational expertise, it won’t perform as expected. At Ingressotek, our mission is to bridge that gap—helping clients not only acquire the right tools but also ensuring that they are operationally effective for the specific challenges they face.
If you’re looking to enhance security at your next event, start by investing in the people behind the technology. Because in the end, it’s not the machine that makes the difference—it’s the human running it.
Let’s Talk Security
Need expert guidance on operationalizing security technology for your next event? Contact Ingressotek today to learn how we can help
By Dan Donovan, Founder & CEO of Ingressotek
